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Keeping sites safe and compliant
Bidfood is a major UK foodservice wholesaler and distributor, supplying a wide range of food, drinks, and catering products to hotels, pubs, schools, hospitals, and care homes.
The challenge
With a large portfolio of sites, Bidfood needed a reliable grounds maintenance partner to ensure each location remained safe, compliant, and visually well-presented. They required clear communication across regional teams, accurate scheduling, and assurance that all maintenance tasks were completed efficiently.
Our approach
Countrywide has worked with Bidfood since 2019, providing regular maintenance across individual sites. We created bespoke work schedules and weekly planners to ensure tasks were completed consistently. Additional or ad-hoc works were quoted and carried out as required.
Job cards were uploaded to the customer portal to confirm attendance and completed works. Our Key Account team facilitated centralised communication between regional teams and the customer, ensuring a clear and consistent information flow.
Regional teams acted as the visual and on-site representatives of the customer, identifying potential enhancements, recommending improvements, and maintaining high standards at all sites.
The solution
Countrywide provided a structured, site-specific approach to grounds maintenance across Bidfood’s portfolio. Regular scheduled maintenance was carried out according to bespoke work plans, while ad-hoc or additional tasks were quoted and completed promptly.
Job cards were uploaded to the customer portal to confirm attendance and works completed, ensuring transparency and accountability. Our Key Account team acted as a central point of contact, coordinating regional teams and facilitating communication with the customer.
Regional teams provided on-site monitoring, identifying opportunities for improvements and enhancements, ensuring each location remained safe, compliant, and visually well-presented.
The results
- Regular maintenance delivered efficiently across multiple sites
- Clear, centralised communication between regional teams and the customer
- Ad-hoc and bespoke tasks completed as required
- Opportunities for portfolio growth supported through proactive site recommendations
- Consistent, high-quality grounds maintenance and site presentation
Ongoing relationship
Countrywide continues to support Bidfood with site-specific maintenance, communication, and ongoing KPI monitoring. Our teams provide flexible support and help identify opportunities to enhance site standards, ensuring that Bidfood’s national portfolio remains safe, compliant, and well-presented.
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