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Planned and reactive maintenance at scale
CBRE is a global leader in commercial property and facilities management, operating multiple business streams including EMD, GWS, and Managed Services across a wide range of commercial and operational sites in the UK.
The challenge
CBRE required a dependable grounds maintenance partner to deliver consistent service across a large, geographically diverse portfolio.
With over 50 locations nationwide, the client needed a solution that could combine planned maintenance with reactive works while maintaining high operational standards across all sites.
Our approach
Countrywide has been CBRE’s core provider for 15 years, supporting multiple business streams with structured and coordinated grounds maintenance solutions.
We implemented planned maintenance schedules and a responsive system for reactive works, ensuring each site receives timely attention without compromising service quality.
The solution
By combining routine maintenance with reactive support, Countrywide ensures all CBRE-managed sites remain safe, compliant, and visually well-maintained.
Our nationwide teams provide consistent service while adapting to local site requirements, guaranteeing high standards across all locations.
The results
- 15 years of continuous, reliable support
- Consistent maintenance across 50+ UK sites
- Efficient delivery of both planned and reactive works
- Positive client feedback on service quality and responsiveness
- Strong long-term partnership providing operational confidence
Ongoing relationship
Countrywide continues to provide both scheduled and reactive grounds maintenance for CBRE, ensuring consistent, high-standard service across their national portfolio while supporting operational and business needs.
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With 46 regional offices and support depots nationwide.