South Wales Office
Contact us in South Wales
For sales enquires please call us on freephone 0800 234 567
For general enquiries telephone 01639 825 710
Countrywide Grounds Maintenance
Baglan Energy Park
Ian Michael Email
Richard Ball Email
David Williams Email
Telephone: 01639 825 715
Robert Ball Email
Telephone: 01639 825 714
PLEASE NOTE we have no association with a company operating in the Bridgend area calling themselves Countrywide Tree Maintenance & Landscaping
South Wales Overview
Since Countrywide Grounds Maintenance established its South Wales depot with Regional Managers Ian Michael & Richard Ball in 1997, it has gained vast local knowledge and extensive experience. Countrywide South Wales currently employs over 40 experienced grounds maintenance staff and maintains 1,500 sites.
It has 20 maintenance teams operating out of their three strategically placed depots at Neath, Haverford West and Cardiff, and is able to supply its quality services at any location across South Wales.
We have an array of customers, from local councils, schools, commercial sites and churches to leisure centres and housing associations. We currently provide grounds maintenance services to over 130 schools & colleges across South Wales, with all our staff being DBS/CRB checked.
Carbon Reduction Programme
A Road Map to a Brighter Future
Countrywide Grounds Maintenance is committed to reducing the impact that our operations have on the environment by means of continuous improvement, and we are proud to announce our most recent innovation at our South Wales depot. We strongly believe the implementation of our three-stage road map will ensure Countrywide is at the forefront in creating a low emission company.
Biotech Wood Pellet Biomass Heating System
In December 2013 the Baglan depot installed a Biotech wood pellet heating system, a low omission, highly efficient system that is fuelled by wood pellets. The raw material used in the production of pellets is exclusively natural, the pellets are produced from wood by-products such as sawdust and wood chips. Burning of wood is almost carbon neutral because an equal amount of CO2 was absorbed by the tree when it was growing.
Battery Powered Work Equipment
January 2014 has seen the introduction of battery powered work equipment. The brush cutters, hedge cutters and leaf blowers will reduce our consumption of fossil fuels thus helping the environment. The work equipment is light, odourless, virtually noise-free and requires no petrol. The initial results from our first carbon natural team are very encouraging and we aim to substitute all handheld petrol equipment for battery-powered units by 2018. There are further benefits of battery powered equipment, not only reducing our reliance on fossil fuels but also reducing our noise emissions to practically zero, which can be a significant benefit for our customers during periods of work operations. Other benefits include the reduction of environmental incidents by the removal petrol and oil from the work place and the reduction in hand arm vibration syndrome (HAVS) for our operators. The engine has been designed to be more than 100% recyclable and zero direct carbon emissions.
Petrol Comparison Electricity production Direct Emissions
4 tons CO2/year 47 kg CO2/year 0 g CO2/year
Solar Photovoltaic (Solar PV) technology
We completed the Countrywide carbon reduction road map with PV technology in May 2014. We installed a 22.5Kw array to our depot roof in Baglan Energy Park, to harness the sun’s energy, which will supply all our electricity requirements, including charging the batteries which are used to power the work equipment.
Public Health Wales Awards
In recognition of our continuous improvement and commitment to Health and Safety and the well-being of our employees, Countrywide Grounds Maintenance in South Wales has achieved the small workplace health awards, bronze, silver and gold. Run by the Welsh government, small workplace health awards is the quality mark for workplace health promotion in Wales.
To qualify for the bronze award the company demonstrated compliance to the health and safety at work act, specifically in terms of health monitoring. Particular attention has been paid to nutrition, taking positive steps to promote healthy eating and encouraging employees to drink the required daily amount of water. The company also installed several water dispensers for all employees and visitors use. Musculoskeletal Disorders was another area of focus, identifying key MSD risks and developing improvement plans aimed at securing the effective control of MSD risks.
To qualify for the silver award, the company demonstrated compliance to the Health and Safety at Work Act, specifically in terms of managing workplace pressure and stress. Particular attention was and continues to be observed to employee engagement whereby an employee representative role within the company was created. There was also a significant focus on the benefits of physical activities whereby company employees undertook bike rides, a bike to work scheme was introduced and a sponsored walk and events took place where money was raised for Cancer Research.
To qualify for the gold award, the company demonstrated compliance in terms of business outcomes, creating and implementing an action plan and championing healthy lifestyles. Environmental awareness, whereby the company proved significant improvement in environmental performance. Attendance management, whereby an in-depth analysis of absence levels was undertaken which will continue to be monitored. Also focus on two lifestyle topics, awareness of alcohol and drugs at work. We firmly believe that a healthy and safe workforce has provided wide reaching benefits for our business, our employees, our customers and the local community in which we work.
On behalf of the congregation, committees and church councils at St Catwg’s Church, Cadoxton, Neath, may I express our thanks once more for the intervention work you and your team carried out last week.
As you know, I have co-ordinated a team of volunteers for the past eighteen months and they have continued to make a difference to the state of the churchyard.
However, the team of three men who worked diligently throughout the day to remove the undergrowth in a particularly overgrown area last Friday, March 1st, was truly amazing. They have managed to do in one day what the volunteers would have taken months to achieve. The difference to the churchyard is spectacular in as much as the view to the eastern boundary is much clearer.
As this is one of the older parts of the churchyard and has quite difficult terrain, it has been impossible to access it to read the monuments, so we are indebted to your team for their hard work.
When you mentioned that the team were available, I thought we would have them for a few hours only but imagine my surprise when they were there for a full day so once again, we extend our grateful thanks to ‘the boys’ for their endeavours and especially to you for including us in your charitable undertaking.
The Parish Warden, St Catwg’s Church, Cadoxton
I would like to thank your team for all the efforts they have made over the last few days in keeping the DVLA clear of snow. It has been a particularly difficult time and the response that your company has given has been second to none. I have received many compliments from the Telereal Trillium and DVLA including the Head of estates, HR Director and Chief Executive. They have all been extremely impressed and complimentary on how we kept the site accessible to all their staff whilst maintaining a safe environment during very harsh conditions.
I would like to personally thank Dave Williams who I have been in constant contact with during all hours of the day and night and his dedication to keeping DVLA open has been quite staggering. At no time have I been concerned that the site will not be accessible and this is purely down to the reassurance that Dave has given me throughout and the confidence that he inspires.
All of your staff have worked tirelessly throughout but I would also like to particularly mention Gareth Morris and James Ball. I had several conversations with them during the time, they were always courteous and informative and the way in which they worked as a team was excellent.
Account Manager, Corporate Services, DVLA
Since Countrywide have been looking after the school sites (especially our lower school), the appearance of the sites have been transformed. Teaching staff have commented on how neat and clean the grounds have now become with regular cuts at agreed times.
During last winter when the weather was particularly poor and countrywide staff were unable to cut the grass we were contacted by the company and asked if we were required help in clearing the ice and snow so that the school could be kept open.
We can honestly say that the standard of work, attitude and courtesy of the work force has been second to none and I would recommend them to you without hesitation.
Senior Assistant Headteacher, Dwr-y-Felin Comprehensive School
The management of the contract has always been of the highest standard, and where issues have been raised, they have always been quickly addressed and resolved.
I would further add that during the summer of 2010, Blaenau Gwent CBC played host to the National Eistedfodd for Wales, and Countrywide Grounds Maintenance Service during this period played a major part in ensuring that the maintenance of open space areas were of the highest standard.
Leisure Service Manager, Blaenau Gwent CBC
Cardiff Community Housing Association has been using Countrywide Grounds Maintenance for approximately a year and a half at the time of writing. We have found their work to be completely acceptable and as a company, they have provided a quick response to items that need attention that sit outside their regular schedule.
Based on their performance to date, I will have no hesitation in extending their contract past the initial three year term.
I am happy to provide a more detailed reference should this be necessary.
Contracts Manager, Cardiff Community Housing Association
Further to your staff attending site with the battery operated equipment we were very impressed with its potential.
A senior member of the Estates Management Group also observed the kit and was suitably impressed. They are much quieter in the areas in which staff are passing and environmentally much better, which as you know is very important to our client.
Once again thanks for your continued innovation.
Contract Manager, UK Services South, Norland
Please accept our sincere thanks for your help for the third consecutive year. The support your team provided in clearing areas this year was invaluable. As a result we have been able to develop several plans which support our 'Eco Schools' ethos.
Your staff were helpful and efficient, as usual, and work was completed promptly.
Headteacher, Waunceirch Primary School
“Thanks, as mentioned they did a great job in there, and the battery equipment is a major plus in a hotel environment as discussed” General Manager, Mercure Hotel Swansea
I am just writing to let you know that it was noticed by our staff, the way your staff worked on our site was very professional and we could see that they take pride in their work in all areas, I am sure that within a few months our grounds will be looking first class.
The Head teacher has already stated that he would like you to tackle some other projects on site in the future, please pass on our regards on to the staff.
Bishop Gore School
Countrywide Grounds Maintenance has been the contractor for Kidwelly Town Council since April 2014. The large estate has been very well maintained and we have found the company very responsive to our changing needs.
The operatives are cheerful helpful and pleasant to members of the community with whom they come into contact as they carry out their duties.
Kidwelly Town Council would not hesitate to recommend Countrywide to any local community council.
Town Secretary, Kidwelly Town Council
Llandough Community Council entered into a three year contract with Countrywide in March 2014 which involves the care and maintenance of a large allotment site, a village green, a pocket park and village garden. The work involves grass cutting, maintenance of hedges, weeding and care of plants and shrubs. The Council’s sites are being well maintained and the level of customer service offered from the Company’s office in South Wales has been exceptionally good.
Clerk to Llandough Community Council
Cowbridge Town Council has been using the services of Countrywide Grounds Maintenance for its grass cutting for the past two years and has been very satisfied and received no complaints whatsoever. The company is very competitive in its quotations and has enabled the Town Council to significantly reduce its grass cutting budget. The company has been extremely accommodating to any requests made for areas to be cut for specific events and all of their staff have been found to be courteous and helpful.
Town Clerk, Cowbridge with Llanblethian Town Council
Working Links have worked closely with Countrywide Grounds Maintenance for nearly two years, they work in partnership with my teams helping those with complex needs return to the jobs market by offering work experience. They have an excellent record in Corporate Social Responsibility and completely understand that our customers lack a work history and they are happy to help them on the journey to gain that experience and better career prospects. The people at Countrywide are always engaging and willing to give people from our community a chance.
Director for Wales, Working Links
I just had to email to say thank you for sending the boys today as promised and for them doing such a fantastic job. The beds look great and it will make planting far easier and more accessible for the children. I think that the Governors will also be delighted. I didn’t get a chance to thank the boys who came as we had a meeting and had to leave before them, so could you do that on our behalf please.
Many thanks again.
School Manager, Traethmelyn Primary School
Rhondda Housing Association commissioned Countrywide Grounds Maintenance from April 2015 to undertake the grounds maintenance work on our 50 plus sites.
These sites are located all over RCT so obviously there was a short period where the grass cutting team had to familiarise themselves with each site and the scope of work required at each of these.
The quality of work has been consistently high, with very few issues reported. Any reported issues have been dealt with quickly and satisfactorily by David Williams the Operations Manager.
David is very approachable and likes to make sure that we are happy with the way the contract is working for RHA. We have had several progress meetings and he is easily contactable by phone or email.
He sends me site reports and photos for a percentage of sites on the grass cutting programme and is quick to identify any potential improvement works
His team have recently carried out some landscaping works to the outside of our offices, which will transform the area once the plants are established.
Housing Manager, Rhondda Housing
During my dealing with Countrywide I have found that the systems and initiatives they stated would be undertaken, have been delivered. One particular innovative idea we have come to depend on is the site visit management process, this system provides proposed visits for each site which is regularly followed up with the actual visit dates.
I have found them to be very courteous, helpful and professional in my dealings with all employees of Countrywide. They are forthcoming with new ideas in how we can utilise our open space in different ways. They have already made a valid contribution in relation to community benefit. We have a scout’s hall that we lease to local community group and the grounds with in the Scouts Hall are now being maintained by Countrywide and has been added to their fortnightly cutting regime as part of the Community Benefit within the contract. Countrywide have also taken unemployed people from the area into their company and believe some have now become full time employees.
In 2015 which was 2 years into a 4 year contract Valleys To Coast Housing invited everyone on the Framework for the Grounds Maintenance Contract to submit a tender for the final 2 years of the contract. Countrywide were successful in procuring 5 Lots out of a possible 10 lots (with a maximum of 5 awarded to one contractor).
Valleys To Coast Housing would have no hesitation in recommending the services of Countrywide to any organisation that wished to procure the services of a very professional grounds maintenance contractor.
Estates Team Leader, Valleys to Coast Housing
Countrywide have provided Veolia with a cost effective, comprehensive grounds service and winter gritting and snow clearance service in South Wales for fifteen years, and five years respectively in partnership with us they have risen to the needs of both challenging end clients and a difficult funding environment within the health care business sector.
Senior contract Manager, Veolia
St Catwg’s Church
Cardiff Community HA
Bishop Gore School
Kidwelly Town Council
Cowbridge Town Council
Rhondda Housing Assoc
Valleys to Coast
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